OB TITLE:
Slot Operations Manager
DEPARTMENT:
Slots
SUPERVISOR:
General Manager
SALARY:
DOQ
JOB SUMMARY:
The Slot Operations Manager is responsible for the performance, personnel, and administration of the Slot TechnicalTeam. As a solid leader and positive representative of Wanaaha Casino, the Slot Operations Manager will lead theSlot Technical Team to achieve the Slot Department’s goals and objectives in a timely and efficient manner whilemaximizing revenue opportunities and delivering excellent customer service.
JOB RESPONSIBILITIES:
- Plan and oversee slot projects including all relocations, removals, conversions, installations and upgrades.
- Oversee the Slot technical operation on a day-to-day basis.
- Coordinate gaming device deliveries and installations with gaming vendors, process required documentation and check new, converted, and moved slot machines for audit and data processing purposes.
- Plan and oversee the installation of electrical, CAT 5 and fiber optic lines on the gaming floor.
- Assist in the design of the slot floor layout.
- Assist in the development and management of the slot department budget.
- Evaluate the investigation of all slot cheating attempts, percentage malfunctions and substandard equipment within the Casino operations area.
- Hire, train, supervise, schedule and assign tasks to all slot technical Team Members.
- Evaluate the investigation of all slot cheating attempts, percentage malfunctions and substandard equipment within the Casino operations area.
- Analyze and evaluate new gaming equipment on the market and submit recommendations to the Director of Casino Operations and/or General Manager.
- Assign responsibilities to slot technical personnel on each shift and ensure duties are completed in accordance with company policies, procedures and internal controls.
- Maintain a good working relationship with vendors in order to acquire prompt technical support and receive information of new products in a timely manner.
- Ensure accurate completion of daily reports and logs.
- Maintain working knowledge of all local jurisdictional Gaming Laws (Tribal, Federal, State, and Local) and attendant regulations as well as company Internal Controls.
- Develop, implement and review the slot product and processes.
- Conduct effective analysis and report on slot products to maximize revenue and protect company assets.
- Supervises – Slot Technical staff
- Other duties as assigned.
MINIMUM REQUIREMENTS:
- High School Diploma, HSED, or GED is required.
- Must possess a valid Driver’s License
- Minimum of five (5) years of Slot technical experience
- Minimum of three (3) years of Slot technical management experience
- Ability to work flexible schedules include days, weekends, afternoons, and holidays
- Must meet and qualify for a Bishop Paiute Gaming License. Must pass an extensive background check.
- Must be 21 years of age, or older
PREFERRED REQUIREMENTS:
- Bachelor’s Degree preferred
- Electrical and project management experience preferred.
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