JOB TITLE:

Security Manager

DEPARTMENT:

Security

SUPERVISOR:

General Manager

SALARY:

DOQ

JOB SUMMARY:

The Security Manager is responsible for the overall management of the Security Department, includes personnel which provides security, and safe environment while ensuring protection of Guests, Team Members and the Wanaaha Casino assets. Will work variable shifts as required, inspecting and monitoring gaming activities. Working in conjunction with the General Manager and Casino Management to insure that proper adherence to established internal control systems and procedures are strictly followed. Will maintain regular and open communication with the General Manager and Casino Management regarding day-to-day security problems and solutions thereto.

JOB RESPONSIBILITIES:

  • Assist with managing programs, processes and procedures which ensure the protection of the assets of the Wanaaha Casino to include the safety and security of Guests and Team Members.
  • Communicate and implement department procedure in accordance with Internal Controls.
  • Completes and investigates first reporting of injuries.
  • Provides input and assists with the preparation of performance reviews of Security Supervisors and Officers.
  • Monitor the activities of the Casino insuring that all Security problems, areas of noncompliance and other problems are resolved.
  • Assist and update the General Manager ensuring that all internal policies and procedures are adhered to, as well as reporting requirements, keep the General Manager advised of all pending situations, which may have a negative effect upon the operation.
  • Work with the Casino Management Staff in solving all problems which are discovered and bringing them back into compliance.
  • Ensures the highest possible standards of Guest service and provided and listens to and responds to Guest and Team Members concerns and question.
  • Monitor and ensure that all Security Officers on physically and visually monitoring casino floor and parking lot at all times.
  • Assist in internal investigations as necessary to determine noncompliance of applicable laws relating to gaming activities. Investigate and report to General Manager all suspicion of wrongdoing in connection with gaming activities.
  • Work closely with and assist the Director of Human Resources when requested or required to investigate Team Member complaints and activities, which require investigative action to determine solutions to Indian Preference: The Bishop Paiute Tribe’s Wanaaha Casino is an Equal Opportunity Employer with
  • Administratively responsible to assist with daily operations of the Security Department, assist and development implementation and enforcement of existing and new departmental policies and procedures.
  • Assist in development and implementation of specialized Security Department training and work scheduling.
  • Must be knowledgeable of all Bishop Gaming policies and internal procedures and be willing to enforce and abide by those procedures. All other job-related duties as assigned by General Manager.

MINIMUM REQUIREMENTS:

  • High School Diploma or GED is required.
  • Must be 21 years of age or older.
  • One (1) to three (3) years’ experience in a position of Security or Law Enforcement as a Lead or Supervisory.
  • Experience and training in observation, Security, and investigative procedures is required.
  • Knowledge in the following areas; National Indian Gaming Association (NIGA) Regulations, Bishop Gaming Ordinance, and Casino Policies and Internal Control Procedures.
  • Working knowledge of required computer programs and Security technology.
  • Ability to analyze and interpret departmental needs and results.

PREFERRED REQUIREMENTS:

  • Three (3) years of experience in developing controls and procedures and working with investigative process, Law Enforcement and Surveillance background is preferred.
  • Bachelor’s Degree in business administration or related field, and a minimum of five (5) years of experience in managing a Security Department is preferred.

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