JOB TITLE:

Poker Room & Sportsbook Manager

DEPARTMENT:

Poker

SUPERVISOR:

Director of Gaming

SALARY:

$75,171.20+ Annually

JOB SUMMARY:

The Poker Room & Sportsbook Manager is responsible for overseeing the daily operations, financial performance, regulatory compliance, and guest experience of both the Poker Room and Sportsbook. This position provides strategic leadership to maximize profitability, ensure operational excellence, and maintain compliance with Tribal, Federal, and internal controls. The Manager fosters a positive team environment focused on guest service, accountability, and continuous improvement.

JOB RESPONSIBILITIES:

  • Oversee daily operations of the Poker Room and Sportsbook to ensure efficient, compliant, and profitable performance.
  • Hire, train, schedule, coach, and develop team members while promoting accountability and professional growth.
  • Ensure exceptional guest service by maintaining a welcoming, engaging, and responsive gaming environment.
  • Monitor departmental budgets, labor, and financial performance to meet revenue and profitability goals.
  • Analyze revenue trends, player activity, and operational metrics to identify opportunities for growth and improved performance.
  • Develop and implement promotions, tournaments, events, and other revenue-generating initiatives.
  • Ensure compliance with all Tribal-State Compact requirements, gaming regulations, internal controls, and company policies.
  • Collaborate with Marketing, Finance, Security, Surveillance, and other departments to support departmental goals and guest satisfaction.
  • Maintain operational standards, cleanliness, and functionality of gaming equipment and systems.
  • Communicate performance expectations, goals, and operational updates to team members.
  • Resolve guest concerns and operational issues in a timely and professional manner.
  • Support a culture of teamwork, integrity, and accountability.

MINIMUM REQUIREMENTS:

  • Minimum 3-5 years of progressive leadership experience in Poker, Sportsbook, or Gaming Operations required.

PREFERRED REQUIREMENTS:

  • Bachelor’s degree preferred; equivalent combination of education and experience may be considered.
  • Management experience in a casino environment strongly preferred.

To apply, Click Here