WA – Spa Manager – Yakama Nation

JOB TITLE:

Spa Manager

DEPARTMENT:

Hotel

SUPERVISOR:

Director of Hotel Operations

SALARY:

DOE

JOB SUMMARY:

Responsible for the successful opening and operation of the Spa. Directs spa team members, services, products and environment to ensure an exceptional Spa experience resulting in repeat visits, progressive sale of products and services.

JOB RESPONSIBILITIES:

  • Ensure and maintain compliance with all ordinances, laws and other communicated expectations including but not limited to: NIGC Regulations, Yakama Gaming Ordinance, State Gaming Compact, Tribal Internal Controls and other communications from regulatory personnel.
  • Effectively identifies and positions the Spa for the specific target market.
  • Consistently delivers positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow team members.
  • Performs proper recruiting, selecting, hiring, training, coaching, counseling, recognition and retention of all team members in the department.
  • Maintains all licenses required for the position and ensures all spa staff maintains required licenses/certifications.

MINIMUM REQUIREMENTS:

  • High School Diploma or GED required. Bachelor’s degree (B. A.) from four-year College or University; or five to seven years related experience and/or training; or equivalent combination of education and experience.
  • Strong entrepreneurial spirit and passion for spa is a must. Expected to adequately evaluate ambiance and atmosphere of guest treatments and services and apply industry knowledge to enhance and differentiate the spa in the market.
  • Highly motivated, energetic individual with demonstrated /proven track record of achievements exceeding the revenue objectives set forth. Excellent multi tasking skills, exceptional time management skills, effective communication skills, very high level of organizational and interpersonal skills

PREFERRED REQUIREMENTS:

  • Prior knowledge and experience on Spa Management Systems is highly preferred

To apply, Click Here