SD – Customer Service Rep – Great Plains Tribal Leaders’ Health Board

JOB TITLE:

Customer Service Rep

DEPARTMENT:

Customer Service Representative

SUPERVISOR:

Supervisor

SALARY:

$16.78 – $20.97

JOB SUMMARY:

  • Provide excellent customer service by responding to customer inquiries and needs.
  • Provides information obtained from a variety of sources to field question from the public regarding departments, phone numbers, operational hours, etc.
  • Dispenses general information to internal and external customers.
  • Assists with maintaining the phone directory.
  • Provides greeting, escort and wayfinding assistance throughout the Oyate Health Center.
  • Assists with patient concerns and provides basic guidance for navigation of OHC services.
  • Elevates unresolved concerns to Patient Experience Advisor.
  • Communicate clearly, politely to internal and external customers.

JOB RESPONSIBILITIES:

  • Provide excellent customer service by responding to customer inquiries and needs.
  • Provides information obtained from a variety of sources to field question from the public regarding departments, phone numbers, operational hours, etc.
  • Dispenses general information to internal and external customers.

MINIMUM REQUIREMENTS:

  • Education/Relevant Experience: high school diploma or GED and one (1) year of experience.

PREFERRED REQUIREMENTS:

  • Education/Relevant Experience: high school diploma or GED and one (1) year of experience.

To apply, Click Here