JOB RESPONSIBILITIES:

• Provide daily leadership and oversight of the Gaming Commission Compliance Department, including supervision, organization, and performance monitoring of staff.
• Train and advise staff on the interpretation and application of Tribal and Federal regulations, the Tribal-State Compact, and CNGC policies.
• Assist in developing and implementing methods and procedures to ensure effective enforcement of Federal, State, and Tribal gaming regulations.
• Conduct on-site inspections, walkthroughs, and observations of licensed gaming facilities to identify risks to the Catawba Nation’s assets and integrity.
• Report issues and updates to the Deputy Executive Director, Executive Director, and CNGC Commissioners in a timely manner, including recommendations when appropriate.
• Coordinate and maintain professional relationships with Catawba Two Kings Casino upper management.
• Maintain thorough knowledge of Tribal Regulations and Ordinances, the Tribal-State Compact, Catawba Nation’s Minimum Internal Control Standards, and Title 31 regulations.
• Collaborate with federal, state, and local law enforcement and emergency response agencies on regulatory enforcement, investigations, and prosecutions, as directed.
• Conduct investigations and report findings to the Deputy Executive Director and Executive Director.
• Review and investigate patron disputes or complaints unresolved by casino management.
• Develop proficiency in investigation and interview techniques.
• Maintain knowledge of gaming devices, technical standards, and game protection practices.
• Observe casino activities and staff for suspicious or illegal behavior and report findings.
• Prepare internal reports as required by leadership.
• Manage document retention and destruction protocols for investigative files.
• Evaluate staff performance, provide development in both technical and interpersonal skills, conduct written evaluations, and administer disciplinary actions as needed.
• Fulfill responsibilities required of a Catawba Nation, including procurement, accounting, finance, and human resources functions.
• Develop and implement best practices and Standard Operating Procedures for the Compliance Department.
• Review and recommend updates to rules and regulations applicable to Tribal gaming operations.
• Maintain strict confidentiality of all sensitive information, including licensing matters, investigations, exclusions, hotline reports, and other Gaming Commission activities.
• Perform other duties as assigned.