OR – Health Operations Officer – Cow Creek Band of Umpqua Tribe of Indians

JOB TITLE:
Health Operations Officer
DEPARTMENT:
Clinic Administration
SUPERVISOR:
Chief Operations Officer
SALARY:
$182,000
JOB SUMMARY:
The Health Operations Officer will be responsible for overseeing Cow Creek Health & Wellness operations including staff supervision, financials/procurement, quality improvement and continuity of clinic operations.
JOB RESPONSIBILITIES:
- Oversight of CCH&WC staff , Behavioral Health, Dietetics, Public Health, Health Systems, and work collaboratively with medical teams.
- Quality Assurance Program including infection control, safety, peer reviews and aspects of the Quality Improvement Program. Working collaboratively with medical teams and other tribal government and business programs.
- Evaluates and monitors key performance dashboards and development of designs and executes actions to improve dashboard metrics.
- Participates in the development, implementation, and evaluation of the CCHWC Strategic Plan. Hold regular annual planning meetings for administrative staff as needed.
- Develops and adheres to Tribal operational policies and procedures.
- Evaluates and monitors key performance dashboards and development of designs and executes actions to improve dashboard metrics.
- Identifies grant opportunities and assists in the preparation of grant applications.
- Achieves and maintains operations that meet accreditation that may include AAAHC, ACHC, NCQA, or equivalent and recognized standards.
- Champions the implementation of integrated care through proven and innovated care models and best practices.
- Responsible for internal and external customer service, quality assurance, and process for resolution of concerns, complaints and grievances in a timely manner.
- Communicates to staff Tribal updates, events, and activities as well as routine clinical updates for continuity of operations.
- Work closely Human Resources, other tribal Governmental Departments/Programs, Health Advisory Committee and Tribal Board of Directors per tribal administration request.
MINIMUM REQUIREMENTS:
- Bachelor’s Degree or higher, in related field or equivalent experience in, Health Care Administration required.
- At least two or more years of supervisory experience in area of healthcare management, required.
- Nursing or Clinical experience and education required.
- Solid working knowledge of budgeting and grants management.
- Solid working knowledge of health accreditation standards and implementation.
- Knowledge of primary care, behavioral health operations, service delivery, and an integrated model of care.
- Knowledge of healthcare regulatory requirements, risk management, and privacy compliance.
PREFERRED REQUIREMENTS:
- Healthcare business, clinical licensure/certification and/or degree, preferred.
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