NM – CHIEF EXECUTIVE OFFICER – PUEBLO OF ACOMA

JOB TITLE:

CHIEF EXECUTIVE OFFICER

DEPARTMENT:

HAAK\’U HEALTH CENTER

SUPERVISOR:

PUEBLO OF ACOMA HEALTH BOARD

SALARY:

$144,024 – $199,067

JOB SUMMARY:

This position is responsible for the overall administration and programmatic oversight of all programs and services provided by the Haak’u Health (HH). This position assures the highest quality of care to the community of the Pueblo of Acoma. The CEO uses executive authority to make operational decisions, coordinate day-to-day management responsibility, and recommend new policies and procedures and/or amendments to existing policies to the Health Board. The CEO collaborates closely with the Pueblo of Acoma Health Board in the management and direction of its programs and services.

JOB RESPONSIBILITIES:

  • Supervises the executive staff, completes staff performance evaluations per policy, ensures job training and orientation, uses employee diagnostic instruments for performance and improvements, and evaluates and implements performance management systems specific to departmental issues.
  • Meet regularly with the leadership team, sets the agenda and keeps up to date minutes of each meeting with a monthly summary report to the Pueblo of Acoma Health Board.
  • Implements project goals and objectives, reviews implementation plans to determine relevance and appropriateness of goals and objectives. Reviews project activities to determine if activities lead to expected outcomes and programmatic accountability to patients and clients.
  • Coordinates staff development and ensures compliance with continuing education requirements for all HH employees while continuously focusing on the needs of the programs and services.
  • Develops and maintains an effective patient grievance system and external appeals process, which assures timely follow-up and resolution. Provides for the regular evaluation of services and ensures results are reported to staff and Board.
  • Maintains on-going, effective communication throughout including, but not limited to, coordination of quality assurance, quality improvement and regulatory compliance of all services offered to the community of the Pueblo of Acoma.
  • Actively pursues alternate resources to support the HH program activity including grants, contracts, staffing agreements, and third-party reimbursements.
  • Responsible for establishing provider productivity expectations, maintain patient access to care, maximization of third-party revenue, monitors PRC for alternate resource requirements/program efficiency and is attentive to patient satisfaction.
  • Monitors systems responsible for accounting, budgeting, responsibility reporting, internal controls, auditing, and cost reporting in collaboration with the Chief Financial Officer (CFO).
  • With the CFO, responsible for all financial reporting of HH and its programs, to include monthly financial statements, budget preparation and maintenance, billing, payroll, etc. Develop operating and fiscal policies for the organization, as needed.
  • Be accountable for planning, organizing, and directing facility operations to ensure that quality care is provided, and the financial integrity is well-maintained.
  • Prepares an annual budget, in coordination with the CFO, for the programs and services showing the expected revenue and expenditures as required by the Pueblo of Acoma Health Board.
  • Monitors and administers the approved budget; advise executive staff and/or the Pueblo of Acoma Health Board of shortages and appropriate adjustments needed.
  • Ensures compliance with applicable laws and regulations, as well as policies and procedures set forth by the Health Board, medical staff, and/or Accreditation Association for Ambulatory Health Care (AAAHC) accrediting body and other applicable regulatory agencies.
  • Makes decisions according to policy and uses good judgement for decisions if no policy exists. Recommends and/or develops policies or policy revision for approval. Implement procedures for approved policies and assure consistent implementation.
  • Oversees HH’s performance of all Programs, Services, Functions and Activities (PSFAs) assumed from the IHS per Public. Law 93-638 and other applicable grant or contract funding sources.
  • Coordinates performance with all Indian Health Service (IHS) retained or buy-back services at the Albuquerque Area Office or Headquarters levels of the IHS.
  • Encourages the integration of the medical facility and services with the community through effective communication, visibility, and other public outreach programs.
  • Sets the mission, vision and values of HH programs and services and directs the health care organization’s progress towards them.
  • Holds staff accountable for performance/performance improvement and motivates, recognizes and rewards positive results.
  • Conducts long-range program planning, in the form of a Strategic Plan, constantly looking ahead to the future and planning for the activities of HH to meet the Pueblo of Acoma’s health needs through collaboration with the leadership team.
  • Acts as liaison among the health programs, the Pueblo of Acoma Tribal programs, IHS, State of New Mexico and other outside agencies.
  • Represents HH and the Pueblo of Acoma on health-related boards and/or committees as appropriate.
  • Attends monthly Board meetings; reports meeting actions and recommendations to staff, the community and other departments as appropriate.
  • Informs and advises the Board on current trends, problems, and activities in healthcare to facilitate policy making and governance oversight.
  • Establishes processes for the identification, reporting, analysis and prevention of adverse or sentinel events and ensures consistent and effective implementation of solutions.
  • Oversees implementation of processes to ensure compliance with privacy laws such as HIPAA and Privacy Act, prevention of fraud and abuse and National Practitioner Data Bank (NPDB) reporting.
  • Provides monthly reports to the Board on program workload statistics, staffing, accomplishments and challenges. With the leadership team, conducts an annual evaluation and review of all HH programs including utilization of services, continuous quality improvement and existing policies/procedures.
  • Take personal responsibility for the operation, measurement, assessment, and improvement of the performance of all clinical facilities and health services provided to the community
  • Responsible for ensuring appropriate maintenance and improvements for all HH facilities, grounds and infrastructure.
  • Responsible for adhering to non-discriminatory employee practices in regard to race, color, religion, sex, national origin, age or handicap.
  • In conjunction with the Human Resources Department, develops an affirmative action plan including appropriate objectives and goals, and communicates those to employees.
  • Maintains positive participation in all levels of the decision-making process.
  • Performs other related administrative and leadership duties as necessary or in the best interest of HH and/or requested by the Board.

MINIMUM REQUIREMENTS:

  • Master’s Degree or the equivalent in a healthcare or business-related field.
  • Five (5) years of healthcare senior leadership experience working in a tribally operated healthcare system with significant supervisory and budgetary responsibilities.
  • Ten (10) years’ experience working in a health care setting.
  • Knowledge and understanding of the principles, procedures and associated regulations and standards for the delivery of rural, community-oriented health care delivery systems.
  • Knowledge and experience with the provisions of P.L. 93-638 Indian Self-Determination and Education Assistance Act contracting and the IHS system.
  • Ability to supervise, train and evaluate professional and para-professional health care providers.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
  • Knowledge of personnel management requirements such as EEO, employee relations, position management, recruitment and training.
  • Knowledge of the principles and practices of management and fund accounting, finance, and business administration. Skill in the development, preparation, and control of budgets.
  • Experience with strategic planning, analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
  • Familiarity with the mandatory reporting requirements under the Indian Child Protection Act, with regards to suspected incidence of child abuse or child neglect.
  • Extensive knowledge of appropriate accrediting and certification requirements, such as AAAHC, Medicare/Medicaid, OSHA, etc.
  • Knowledge of policies and regulations on Tort Claims and Third-Party Claims.
  • Ability to communicate effectively, in the English language, both verbally and in writing with staff and the general public.
  • Computer literate and skilled in operating business computers and office machines, including Word, Excel, Access, presentation software (such as PowerPoint).
  • A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers
  • Must have, or be able to obtain, a valid New Mexico Driver’s License. Must pass Driver Insurance Carrier’s requirements.
  • Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG).
  • If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432.
  • If claiming Veteran preference, applicants must provide copy of your DD214 Form.

PREFERRED REQUIREMENTS:

  • Experience working with American Indian/Alaskan Native communities.
  • Experience working in an ambulatory care setting.

Please submit resume here.