JOB TITLE:
Travel Center General Manager
DEPARTMENT:
Chukchansi Soverign Enterprises
SUPERVISOR:
Chief Executive Officer
SALARY:
$75,000 – $85,000
JOB SUMMARY:
The Travel Center General Manager is responsible for the overall leadership, operations, and profitability of the Chukchansi Travel Center. This position ensures safe, efficient, and customer-focused operations including fuel services, retail, and facility maintenance. The General Manager provides direct supervision to Travel Center staff, including Fuel Attendants and other assigned personnel, and ensures all team members are trained, motivated, and aligned with organizational goals.
JOB RESPONSIBILITIES:
- Ensures a clean, safe, and well-maintained facility by enforcing established safety and sanitation standards.
- Manages inventory and procurement of all fuel and retail products, including food, beverages, and automotive supplies.
- Coordinates timely fuel deliveries and monitors fuel levels, pricing, and quality control.
- Develops employee schedules and ensures adequate staffing for all operational shifts.
- Monitors pump and retail pricing to remain competitive within the market and align with corporate objectives.
- Communicates regularly with vendors, contractors, and service providers to ensure cost-effective operations.
- Monitors budgets and financial performance; identifies cost-saving opportunities and supports long-term planning.
- Maintains compliance with all Tribal, State, and Federal regulations related to fuel, tobacco, and retail operations.
MINIMUM REQUIREMENTS:
- Must be at least 21 years of age.
- Associate’s or Bachelor’s degree in business, management, or a related field required.
- Minimum of six (6) years of experience in retail, fuel, convenience store, or customer service operations.
- Minimum of six (6) years of supervisory or management experience in a retail or customer-facing environment.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Working knowledge of POS systems and SSCS or similar inventory/control systems.
- Strong understanding of state and federal laws governing the sale of gasoline and other regulated products.
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